I usually avoid doing posts like this, but it’s interesting to see there’s some buzz in the blogosphere about this recent post on Dell’s weblog about the extra pre-installed bloatware.
It’s nice to see that they’re starting to listen to the customers and recognizing they have a problem. It sounds like they’re starting to take some steps to “fix” it. The article talks about reducing the number of icons on the desktop which either means they are removing unwanted programs, or just removing the icons from the desktop.
The other interesting thing was:
“However, our performance tests in the lab have not found significant improvements by removing software trials and other executables—most of our software sits quietly on the desktop until you launch it.”
Of course it’s true that the software sits quietly on the desktop until you launch it, most of them don’t talk. However, I doubt that their performance tests took boot time into account. Memory useage? Not to mention lost productivity time clicking “No Thanks” to trailware nags. Also, I know disk space is cheap, but I know that Quickbooks trial software is on the order of hundreds of megabytes. I’d rather be using that disk space for more productive things like clips of Napoleon Dynamite ads for the Utah State Fair.
I think they really just need to change their business model in this area. There’s no reason they still shouldn’t supply a CD of “extras” along with the computer that people can choose to install. I suppose they could even put the setup executables on the hard drive, as long as I could blow them away with a click. Just don’t PRE-INSTALL THEM! Heck, why don’t they just put them all on their website for anyone to download.